Module 01
Point of Sale
Live
The base. Fast, simple, made for cafés.
Every café on MILK starts here. The iPad POS is the front counter — tap-to-order, modifiers in one tap, split bills and tabs without menu-diving. Card payments run through your own EFTPOS terminal, on your own provider and rates. Kitchen display screens are built in, not sold separately.
- Tap-to-order, modifiers, tabs, and Rush Mode for the morning queue
- Split the bill evenly or by amount; refunds go back to each card the way it was paid
- Tips, surcharges and cash out through the terminal, card receipt printed on your docket
- Kitchen display screens included, unlimited
- Staff sign in with their own PIN, so every sale has a name on it
- Manager app for your phone — today's numbers in your pocket
- End of day, reconciliation, GST, sales, discount and staff reports — down to each sale
- Sales forecasting, scored against what actually happened
What it adds to MILK Intelligence: every sale, to the minute, with the staffer who rang it — the record everything else gets measured against.
Module 02
Mobile Ordering
Live
Free until Feb 2027
Let them order without queueing.
A QR on the table, an order on the till. Guests order and pay on their own phone — at the table, or for counter pickup with a number to listen for — and the money goes straight into your own Stripe account. The menu they read is written separately from the one your staff tap: one fast tile behind the counter can be three properly-named products online, priced from the till so the two can never drift apart. And the page looks like your café, not like ours.
- Order at the table, or at the counter with a pickup number
- Apple Pay, Google Pay & card, paid straight into your own Stripe account
- Write the customer menu in your words, not the till's
- Your cover photo, logo and food photos, from nine starting designs
- Choose what fires to the kitchen instantly and what waits for you to accept
- Free on every plan until 10 February 2027
What it adds to MILK Intelligence: demand that never reached the counter — what people order when nobody's watching, and at what hour.
Module 03
Team & Rostering
Live
Rosters, hours and wage cost — without the admin.
Drag-to-build rosters in the back office, drafts private until you publish. Your team see their shifts in the MILK staff app and clock in on the counter iPad. Then the part that actually matters: what you rostered against what you paid, hour by hour, next to what you took.
- Drag-to-build rosters
- Drafts stay private until you publish
- A staff app for iPhone — their shifts, who they're on with, a pay estimate
- Time-off requests and availability, sent from the staff app
- Clock in and out on the counter iPad
- Rostered vs actual labour, by the hour, against sales
- Hours and wages, ready for your payroll
What it adds to MILK Intelligence: real hours worked, not planned — the only way to tell an over-staffed Tuesday from a busy one.
Module 04
Loyalty & Marketing
Beta
Bring customers back. Without the agency invoice.
A digital card your regulars actually carry, because their phone is the card — in the Constant Card app, dressed in your café's colours. Run it on stamps or on points — whichever your regulars understand — with tiers and deals layered on top. See each regular's pattern, then send an offer to exactly the people it suits. Redeem at the till in two taps, and because the comp is recorded as a discount, you can see what loyalty is costing you as well as what it's earning.
- Stamps or points as your earn rule — plus tiers
- Tiers on spend, visits or lifetime value, your rules
- Each regular's usual days, times and order, at a glance
- Offers to exactly who you pick — lapsing regulars, a tier, your Saturday crowd
- Deals with their own days and hours, shown on the card
- Delivered by push, not another email nobody opens
- Redeem at the till, costed straight into your P&L
What it adds to MILK Intelligence: who your regulars are and when they slip away — the difference between a quiet week and a leaving one.
Loyalty · customer insights
Module 05
Stock & Cost Control
Live
Know what a flat white actually costs you.
Build a recipe once — house sauces and batches included — and every sale knows what it used. Paste in a supplier's price list to load your ingredients in one go, and photograph an invoice so we read the lines off it and update the prices. Then the number nobody else gives a café owner: the true margin on every item on your menu — down to what oat milk does to it.
- Stocktakes on the iPad or your phone — two people can count at once
- Counted vs expected, so you can see what went missing
- Snap an invoice — we read the lines and price the change
- House-made preps costed once, used in every recipe
- True margin per item, including the milk they chose — and a target to hold it to
- Supplier orders, emailed straight from MILK
- Gross profit: sales less labour and cost of goods
What it adds to MILK Intelligence: what everything costs and how fast it disappears — so "you'll be short on oat milk by 11am" is a sentence it can actually say.